Order Cancellation Request
Customers can request order cancellation within 24 hours of placing the order by contacting our support team via email or phone.
Cancellation Before Dispatch
Orders can be cancelled free of charge if the cancellation request is received before the order is dispatched.
Cancellation After Dispatch
If the order has already been dispatched, cancellation may not be possible. In such cases, customers may follow the return policy after receiving the product.
Customized or Made-to-Order Products
Orders for customized, special-order, or made-to-order products cannot be cancelled once the production process has started.
Refund Process
Approved cancellations will be refunded within 5–10 business days to the original payment method.
Cancellation Charges
In certain cases, cancellation charges may apply if processing or handling of the order has already begun.
Bulk Orders
Bulk or commercial orders may be subject to different cancellation policies, which will be communicated at the time of order confirmation.
Company Rights
We reserve the right to cancel any order due to unavailability of stock, pricing errors, or unforeseen circumstances. In such cases, a full refund will be issued.
How to Cancel an Order
To cancel your order, please contact our support team with your Order ID and contact details.
